The Office of the Chief Information Officer (OCIO) exists to provide a strategic vision of information technology that advances the university’s mission and serves the needs of all communities across the university. Guided by a set of values and principles, the OCIO leads the planning, development, support and measurement of all IT services and initiatives. The OCIO is led by Vice Chancellor for Information Technology and Chief Information Officer (CIO) Chris Kielt.
Chris Kielt, Vice Chancellor for Information Technology and Chief Information Officer
Chris Kielt, Vice Chancellor for Information Technology and Chief Information Officer (CIO) for Washington University in St. Louis, oversees academic, research and administrative computing services across the university. Kielt creates and promotes a vision for information technology to empower the university community with better access to information and to propel the university to becoming a leader in technology-driven research and innovation. The CIO directs the development, implementation and advancement of the IT strategy and initiatives that support these goals. He reports to the provost and executive vice chancellor for administration and is a member of the University Council.
Maureen Fischer manages the Vice Chancellor/CIO’s schedule and all OCIO meetings and events.
Aisha Hamilton, Director for IT Communications
Aisha Hamilton leads the OCIO communications team, directing project and service communications functions by providing strategic communications, branding, and media relations expertise for the OCIO and WashU IT.
Kevin Hardcastle, Chief Information Security Officer
Kevin Hardcastle heads the Information Security Office and leads security efforts across all campuses, schools and departments. He also leads the Computer Security Incident Response Team. He and his staff are co-located across the Danforth and Medical campuses.
Rick Herman, Executive Director – End User Services
Rick leads the management and success of the Service Desk, Account Access, Desktop Engineering, Field Support and Audio Visual services. He also sponsors ITIL and its continued implementation within the WashU IT organization.
Justin Hoyt, Assistant Vice Chancellor for Shared Infrastructure
Justin Hoyt is accountable for providing a stable, reliable environment for telephony, data networking, server administration, identity management and enterprise storage.
Craig Pohl, Senior Director – Research Infrastructure Services
Craig Pohl leads the Research Infrastructure Services team, providing core infrastructure and research computing services to support the Institute for Informatics as well providing the strategic plan for expanding to provide common services needed across the university’s research community.
Russell Sharp, Interim Executive Director – Portfolio and Project Management Office, IT Service Management
Russell Sharp leads the organization that enables IT governance at Washington University. This includes providing portfolio management, IT capital planning, methodologies, a unified approach to IT service management, and skilled resources for strategic initiatives.
Sharon Swan, Program Director – Shared IT Services
Sharon leads the Shared IT Services project with purview over its progression and program management.
Scott Taylor, Assistant Vice Chancellor – MyDay Program Manager
Scott Taylor provides leadership in the discovery, implementation and adoption of advanced HR, finance and student systems as part of the MyDay program.
Amy Walter, Executive Director – Enterprise Applications
Amy Walter provides leadership in the establishment and execution of software development, applications strategy, and developing and maintaining applications standards.
Click here to see OCIO and WashU IT Department org charts.
Departmental Applications provides high quality, reliable technology solutions that facilitate the user’s growing needs as determined by current trends and business goals while supporting the missions of the University and the School of Medicine.
Enterprise Applications provides reliable and secure information technology services that enable process automation; the capture, protection and reporting of critical data; delivery and support of enterprise applications; and shared computing environments in support of the teaching, research and patient care missions of Washington University.
IT Administration provides oversight and leadership for financial planning. The department manages WashU IT’s programs and activities including capital funds, operational funds and service costing; organizational and human resources planning, strategy, development and operations; and facilities planning and management.
Portfolio and Project Management Office, Enterprise Architecture, IT Service Management
The PPMO & IT Service Management Office enables IT governance by providing portfolio management, IT capital planning and unified methodologies, standards and metrics for cross-functional delivery of IT projects and services. For strategic initiatives, the office also provides skilled resources for program/project management, business analysis, change management, performance support, project communications and knowledge management.
Research Infrastructure Services
In July 2017, the highly skilled and experienced 21 member McDonnell Genome Institute IT staff transitioned to WashU IT as part of the new Research Infrastructure Services (RIS) organization. RIS will provide core infrastructure and services to support the Institute for Informatics as well as common services needed across the research community.
Shared Infrastructure engineers and supports enterprise-class solutions to provide a reliable, secure and efficient infrastructure framework for the shared services environment, in support of the University’s academic, research and patient care missions.
User Services manages desktop technologies and operations, the help desk and service management. The department provides trusted, reliable and high quality user support with a focus on simplifying the user environment and making systems easier to use while offering more robust, scalable and secure services.